Privacy Policy
haboo Money Limited (Company No: 15557724)
Registered address: 124 City Road, London, EC1V 2NX
Contact: hello@haboomoney.com.
1. How We Use Your Data
1.1 When you enquire about our services
When you reach out with an enquiry, we collect your name, email address, company name (if applicable), job title, and any other information you provide. We use this information to respond to your query. By making an enquiry, you agree to us contacting you to discuss your interest in haboo, share updates, and invite you to events. You can opt out of these communications at any time.
1.2 When you sign up for our products and services
When you create a haboo account or use our services, we collect personal information like your name, contact details and date of birth. Where possible, we gather this data directly from your lender or creditor, with your explicit consent. This information is critical to our ability to offer you our repayment flexibility and wallet services. You can update or change your details at any time. For more information on how our regulated partners (e.g. Griffin or Moneyhub) handle your data, please refer to their privacy notices.
1.3 When you contact us
If you contact us via phone, email, social media, or our website, we collect your name, contact details, and any information you provide. We process this data to ensure we can respond to your query appropriately.
1.4 When you receive our email updates
If you sign up for our updates, we use your name and email address to send you news and information about haboo. We rely on your consent to send these updates. If you are an existing customer and have previously been in contact with us or purchased or used our services, we may send you marketing updates about similar products or services under the soft opt-in rule. You can unsubscribe at any time by clicking the link at the bottom of our emails or by emailing hello@haboomoney.com.
1.5 Technical information when you use our website
With your consent, we collect information about how you use our website, such as your browsing activity and device information. We use this data to improve our services and understand usage patterns. More details are available in our Cookie Policy.
1.6 When you apply for a job with us
When you apply for a role at haboo, we may collect your name, contact details, right-to-work documentation, CV, references, qualifications, and any test results from the recruitment process. We use this information to assess your suitability for the role. Processing right-to-work information helps us comply with our legal obligations.
1.7 If our business is sold
If haboo is involved in a merger, acquisition, or sale of assets, we may transfer your data to a buyer as part of our legitimate interest to ensure business continuity. If you object, the buyer may not be able to continue providing services to you.
2. Who We Share Your Data With
2.1 Business partners, suppliers, and subcontractors
We may share your personal data with carefully selected business partners, including creditors, third-party technology and banking services suppliers (e.g. Griffin or Moneyhub). This is necessary to fulfill our contracts with you, deliver our services, and improve our operations.
2.2 Events and marketing
On relevant occasions, we may share your data with event organisers when haboo is hosting or co-hosting an event, such as workshops or webinars. We do not sell your data for marketing purposes. When data is shared for event purposes, we will inform you in advance (for example, on the event registration form), and you will always have the option to opt out.
2.3 Regulators and authorities
We may disclose your personal data to regulators, authorities, or enforcement agencies if required to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of haboo, our customers, or others. This can include sharing information with other organizations for fraud prevention.
3. Where Your Data is Stored
We store your data securely using trusted cloud providers, including Amazon Web Services (AWS) and other technology partners, on servers located in the UK and the European Union.
Whenever your personal data is transferred outside the UK or EU, we ensure it is protected with the safeguards required by law (for example, through approved contractual clauses or equivalent protections). If you would like more details on how we protect data during international transfers, please contact us at hello@haboomoney.com.
4. How Long We Keep Your Data
We will only keep your personal data for as long as it is needed for the purposes we collected it, unless we are required to keep it longer to meet legal, accounting, or regulatory requirements. In some cases, we may carefully anonymise your personal data so that it can no longer be linked back to you. We may use this anonymised information indefinitely to improve our services and better understand customer behavior.
5. Your Rights Under Data Protection Laws
Under UK data protection law, you have the following rights:
- Access your personal data (also known as a “subject access request”).
- Correct incomplete or inaccurate data we hold about you.
- Request erasure of your personal data in certain circumstances.
- Restrict the processing of your personal data in certain circumstances.
- Request a transfer of your personal data to you or a third party.
- Object to how we are using your personal data, including for direct marketing.
- Withdraw consent where we rely on your consent to process your personal data.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or with your local supervisory authority if you are based outside the UK. Please note that these rights are not absolute, and there may be situations where we cannot fully comply with your request. If this happens, we will explain why.
6. Questions, Comments, and More Details
We welcome feedback and suggestions on this privacy policy. If you think we can improve the clarity of this notice or if you have questions about how we handle your data, please contact us at hello@haboomoney.com.
This privacy policy was last updated on 9 September 2025.
Registered address: 124 City Road, London, EC1V 2NX
Contact: hello@haboomoney.com.
1. How We Use Your Data
1.1 When you enquire about our services
When you reach out with an enquiry, we collect your name, email address, company name (if applicable), job title, and any other information you provide. We use this information to respond to your query. By making an enquiry, you agree to us contacting you to discuss your interest in haboo, share updates, and invite you to events. You can opt out of these communications at any time.
1.2 When you sign up for our products and services
When you create a haboo account or use our services, we collect personal information like your name, contact details and date of birth. Where possible, we gather this data directly from your lender or creditor, with your explicit consent. This information is critical to our ability to offer you our repayment flexibility and wallet services. You can update or change your details at any time. For more information on how our regulated partners (e.g. Griffin or Moneyhub) handle your data, please refer to their privacy notices.
1.3 When you contact us
If you contact us via phone, email, social media, or our website, we collect your name, contact details, and any information you provide. We process this data to ensure we can respond to your query appropriately.
1.4 When you receive our email updates
If you sign up for our updates, we use your name and email address to send you news and information about haboo. We rely on your consent to send these updates. If you are an existing customer and have previously been in contact with us or purchased or used our services, we may send you marketing updates about similar products or services under the soft opt-in rule. You can unsubscribe at any time by clicking the link at the bottom of our emails or by emailing hello@haboomoney.com.
1.5 Technical information when you use our website
With your consent, we collect information about how you use our website, such as your browsing activity and device information. We use this data to improve our services and understand usage patterns. More details are available in our Cookie Policy.
1.6 When you apply for a job with us
When you apply for a role at haboo, we may collect your name, contact details, right-to-work documentation, CV, references, qualifications, and any test results from the recruitment process. We use this information to assess your suitability for the role. Processing right-to-work information helps us comply with our legal obligations.
1.7 If our business is sold
If haboo is involved in a merger, acquisition, or sale of assets, we may transfer your data to a buyer as part of our legitimate interest to ensure business continuity. If you object, the buyer may not be able to continue providing services to you.
2. Who We Share Your Data With
2.1 Business partners, suppliers, and subcontractors
We may share your personal data with carefully selected business partners, including creditors, third-party technology and banking services suppliers (e.g. Griffin or Moneyhub). This is necessary to fulfill our contracts with you, deliver our services, and improve our operations.
2.2 Events and marketing
On relevant occasions, we may share your data with event organisers when haboo is hosting or co-hosting an event, such as workshops or webinars. We do not sell your data for marketing purposes. When data is shared for event purposes, we will inform you in advance (for example, on the event registration form), and you will always have the option to opt out.
2.3 Regulators and authorities
We may disclose your personal data to regulators, authorities, or enforcement agencies if required to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of haboo, our customers, or others. This can include sharing information with other organizations for fraud prevention.
3. Where Your Data is Stored
We store your data securely using trusted cloud providers, including Amazon Web Services (AWS) and other technology partners, on servers located in the UK and the European Union.
Whenever your personal data is transferred outside the UK or EU, we ensure it is protected with the safeguards required by law (for example, through approved contractual clauses or equivalent protections). If you would like more details on how we protect data during international transfers, please contact us at hello@haboomoney.com.
4. How Long We Keep Your Data
We will only keep your personal data for as long as it is needed for the purposes we collected it, unless we are required to keep it longer to meet legal, accounting, or regulatory requirements. In some cases, we may carefully anonymise your personal data so that it can no longer be linked back to you. We may use this anonymised information indefinitely to improve our services and better understand customer behavior.
5. Your Rights Under Data Protection Laws
Under UK data protection law, you have the following rights:
- Access your personal data (also known as a “subject access request”).
- Correct incomplete or inaccurate data we hold about you.
- Request erasure of your personal data in certain circumstances.
- Restrict the processing of your personal data in certain circumstances.
- Request a transfer of your personal data to you or a third party.
- Object to how we are using your personal data, including for direct marketing.
- Withdraw consent where we rely on your consent to process your personal data.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or with your local supervisory authority if you are based outside the UK. Please note that these rights are not absolute, and there may be situations where we cannot fully comply with your request. If this happens, we will explain why.
6. Questions, Comments, and More Details
We welcome feedback and suggestions on this privacy policy. If you think we can improve the clarity of this notice or if you have questions about how we handle your data, please contact us at hello@haboomoney.com.
This privacy policy was last updated on 9 September 2025.